PRIVACY POLICY

Privacy Policy

Effective Date: July 2026

Chestnut Mountain Church ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, mobile app, online services, email communications, text messaging, and other ministry resources.

By using our website, mobile app, or other online services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information you voluntarily provide when you:

• Submit a contact or prayer request
• Register for an event or activity
• Complete an online form
• Make a donation
• Subscribe to email communications
• Opt in to receive text messages
• Download or use our mobile app

Depending on your interaction with us, this information may include:

• Name
• Email address
• Phone number
• Mailing address
• Any additional information you choose to provide

We may also automatically collect limited technical information, including:

• Device type
• Operating system
• Browser type
• IP address
• App version
• General usage information
• Crash reports and diagnostic information

This information helps us maintain, improve, and secure our website and mobile app.

How We Use Your Information

We may use your information to:

• Respond to your questions or requests
• Process event registrations
• Communicate church news and ministry updates
• Process charitable donations
• Provide requested ministry resources
• Improve our website and mobile app
• Maintain the security and functionality of our online services

We do not sell or rent your personal information to third parties.

Email Communications

If you subscribe to receive emails from Chestnut Mountain Church, you may receive communications regarding:

• Church news
• Upcoming events
• Ministry opportunities
• Special announcements
• Devotional or discipleship resources

You may unsubscribe at any time by clicking the Unsubscribe link included in our emails.

SMS/Text Messaging

If you opt in to receive text messages from Chestnut Mountain Church, you consent to receive recurring informational messages regarding church news, ministry updates, events, reminders, and other church communications.

• Message frequency may vary.
• Message and data rates may apply.
• Reply STOP at any time to opt out.
• Reply HELP for assistance.

Your mobile information will not be shared with third parties for their marketing purposes.

Mobile App

Our mobile app allows users to stay connected with Chestnut Mountain Church through features such as:

• Watching or listening to sermons
• Reading message notes
• Accessing ministry resources
• Viewing events
• Giving online
• Receiving push notifications

The app and its service providers may collect limited technical information, including device information, app version, crash reports, and diagnostic data, to improve app performance and reliability.

If you choose to enable push notifications, you may receive updates regarding church events, ministry opportunities, and important announcements. You may disable notifications at any time through your device settings.

Online Giving

Donations made through our website or mobile app are processed securely by trusted third-party payment providers.

Chestnut Mountain Church does not store your complete credit or debit card information.

Please review the privacy policies of our payment providers for additional information regarding payment processing and security.

Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Understand website traffic
• Enhance the user experience

We may also use website analytics services to better understand how visitors use our website. These services collect aggregated, non-personally identifiable information to help us improve our website and online resources.

Most web browsers allow you to control or disable cookies through your browser settings.

Third-Party Services

We may use trusted third-party providers to help operate our ministry, including services for:

• Website hosting
• Mobile app services
• Video streaming
• Online giving
• Event registration
• Email communications
• Text messaging
• Analytics

These providers may collect information as necessary to provide their services and maintain their own privacy policies.

External Links

Our website and mobile app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We take reasonable administrative, technical, and physical measures to help protect the information entrusted to us.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and mobile app are intended for a general audience. We do not knowingly collect personal information directly from children under the age of 13 without parental or guardian consent where required by applicable law.

Your Choices

You may:

• Unsubscribe from email communications at any time.
• Opt out of text messages by replying STOP.
• Disable mobile app notifications through your device settings.
• Contact us to request updates or corrections to information you have voluntarily provided, where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Chestnut Mountain Church

4903 Chestnut Mountain Circle

Flowery Branch, GA 30542

Phone: (770) 967-3197

Email: office@chestnutmountain.org

Website: www.chestnutmountain.org